This Policy describes inter alia Destination Europe's procedures for the collection, processing, disclosure and protection of Your Personal Information when You:

• As a user access our website https://destinationtoeurope.com/ or its mobile application ("Platform")
• As a Supply Partner access https://destinationtoeurope.com/

This Policy also intended to guide You about Your privacy rights. Under this Policy, we have also suggested how You can contact Us in case You have any issues/doubts.

How are You bound by the terms of this Privacy Policy?

By using or accessing the Destination Europe Platform, You agree to the collection and use/processing of Personal Information in accordance with this Privacy Policy. This collection of information is necessary to provide the services on Destination Europe Platform. In case of any doubt, reach out to us on privacy@destinationeurope.com.

Why does Destination Europe collect Your Personal Information?

The Personal Information and other related information are collected by Us to inter alia help Us provide You the services available on the Destination Europe Platform and also to carry out other processing activities outlined in this Policy.

What type of information is collected by Destination Europe?

Personal Information:

The Personal Information that We collect about You depends on various variables including but not limited to the context of Your interactions with Us, the products, services, and features that You use, Your location, and the applicable laws. The Personal Information collected by us can be divided into two heads i.e. Non-Identifiable Personal Information and Personally Identifiable Information.

• Non-Identifiable Personal Information: Information that cannot be used to identify You or a person in specific. This data could also be anonymous in nature. This data includes but is not limited to aggregated data around the use of services available on the Platform, masked IP addresses etc.
• Personally Identifiable Information: Information that is personally identifiable to You and that can be used to distinguish or trace Your identity. This information is also collected by Us in order to provide You with access to certain features of Destination Europe Platform. This information includes but is not limited to information such as name, social security number, date and place of birth, phone number, address, email ID, payment/card details etc.

Automated Information:

When You access Destination Europe Platform, some of Your information gets automatically captured. This automated information that We capture falls under the Non-Identifiable Personal Information category. Following are the broad types of information that get automatically captured:

• Device information such as the browser used for accessing the Destination Europe Platform, the device used for accessing the Destination Europe Platform, operating system, application version number etc.
• IP information is also captured when You access the Destination Europe Platform.
• Behavioural information i.e. how You are accessing Destination Europe Platform, What different sections of the Destination Europe Platform You access, duration of Your access etc.
• Date and time when You access Destination Europe Platform.

All the aforesaid information captured automatically is used for the following purposes:

• To ensure the security of Our IT systems, for example, to defend against specific attacks on Our systems and to recognize attack patterns;
• To load balance, i.e., to distribute access to Destination Europe Platform across several devices and to be able to offer You the fastest loading times;
• To understand Your demographics, interests, and behaviour so that the best services can be provided to You;
• In the event of specific indications of criminal offences, to enable criminal prosecution, avoidance of harm, or legal punishment;

Additionally, We also use different types of cookies to track Your usage of Destination Europe Platform and store certain information that further helps us to provide You with more personalized services. There are certain cookies that may get placed on Your Device because of Your usage of any services available on Destination Europe Platform.

Broadly, We use two different sets of technologies under this head i.e.:

• Cookies or Browser Cookies: A small file that automatically gets placed on Your Device when You access Destination Europe Platform. You can instruct Your browser to refuse all Cookies or to indicate when a cookie should be saved. In case, if You do not accept Our Cookies, You may not be able to use some parts of Destination Europe Platform.
• Web Beacons: Also referred to as clear gifs, pixel tags, and single-pixel gifs that are attached in various sections of Destination Europe Platform and Our emails that permit us to monitor and understand the activity of Users.

Types of Cookies We Use

Cookie Type	Purpose
Necessary / Essential Cookies Type: Session Cookies	These Cookies are essential for You to access different sections of the Destination Europe Platform and if these are not allowed You may not be able to access the services available on the Destination Europe Platform. These cookies further help us to authenticate Your identity and prevent any sort of fraudulent activity on the Destination Europe Platform.
Cookies Policy / Notice Acceptance Cookies Type: Persistent Cookies	These Cookies identify if You have accepted the use of Cookies.
Functionality Cookies Type: Persistent Cookies	These Cookies allow us to remember choices You make when You use the Destination Europe Platform, such as remembering Your login details or language preference. The larger purpose of these Cookies is to provide You with a more personalized experience every time You use the Destination Europe Platform.

For what do We use Your Personal Information?

Your Personal Information collected while You access Destination Europe Platform is used only for lawful purposes and with an aim to provide You the services. We do not sell or rent this information to anyone nor do We share Your information with any third party, unless otherwise provided under the applicable law and specified in this Privacy Policy and/or other than as necessary to fulfill Your request.

The Personal Information collected from You is used in the following manner:

• For booking purposes: We use Your Personal Information, which may include Your and Your fellow travellers' name, email ID, payment details etc., to ensure that all bookings made on Destination Europe Platform are concluded and enjoyed in satisfactory manner.
• For marketing purposes: We do run marketing and promotional campaigns along with the Service Providers and/or any other third parties and We may use Personal Information, which may include name, email ID, contact details, etc., to ensure that requisite benefits are passed on to Users under such marketing and promotional campaigns.
• Customer service: Destination Europe also uses the information provided by the Service Providers (which may include personal data) to provide all sorts of support services.
• Registration and administrative purposes: Destination Europe also uses contact details, and financial data to effectively manage the commercial arrangement with the Service Provider.

With whom do We share Your Personal Information?

We share Your information with various third parties, including parties in other countries outside the United States of America, for purposes as mentioned hereinbelow:

• With Service Providers: We may share Users' Personal Information with Service Providers to offer Users certain products, services, or promotions.
• With Third Party Vendors: We may share Your Personal Information with Third Party Vendors to monitor and analyze the use of Our Service, contact You or initiate such appropriate action required to provide you Our services.
• With payment partners: for concluding the services provided through Destination Europe Platform You will be required to make a payment or share your financial data with us like bank account/card details.
• With a corporate: We may share or transfer Your Personal Information with a corporate in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With other users: when User shares Personal Information or otherwise interacts in public with other Users on the Platform or any other third-party/social media platforms, such information may be viewed by all users and may be publicly distributed outside.

Your Personal Information is retained on Our servers for such a period as may be required to meet the purpose for which such information was collected. However, We may retain Your Personal Information for a longer period, if in case required by law. Here is data retention schedule that further explains the retention period for each category of information collected from You:

Information	Retention Period
Booking data, check-in data, special requests data	For as long as the User remains a customer
Contact information of User	For as long as the User remains a customer
Payment information	For as long as it is necessary to process the transaction/booking, including any queries which may arise.
System logs	10 years or such longer period as may be required
Information pertaining to Supply Partners or any other third party that commercially dealt with Us	Expiry of contract or for a period of 7 years, whichever is later.

The Retention Period may vary, in case You exercise your rights provided under clause 12 hereinbelow. In case if You have any doubt or if You feel there is a category of information not covered in the retention schedule above, please feel to write to our DPO at dpo@destinationeurope.com.

If You have a data privacy request, such as accessing or deleting your data, please reach out to us at privacy@destinationeurope.com. We will address Your request and respond within the applicable legal timeframe.

Additionally, as per law, You have the below mentioned rights available with You:

• Right to Access Information: You have the right to request, at any time, a complete summary of the Personal Information we hold about You.
• Right to Correct Inaccurate Data: If You believe that any Personal Information We maintain about You is incorrect or incomplete, You may request its prompt correction.
• Right to Erasure: You are entitled to ask Us to delete your personal data when it is no longer necessary for its original purpose, has been unlawfully processed, or where an applicable legal requirement for erasure exists.
• Right to Restrict Processing: You may request that We limit how We process your personal data under the conditions specified under relevant law.
• Right to Data Portability: You have the right to receive the Personal Information You have provided to Us in a structured, commonly used, machine-readable format, enabling You to transfer this data to another service provider.
• Right to Object: You may object, at any time and on grounds specific to Your situation, to the processing of Your personal data.
• Right to Withdraw Consent: You have the right to revoke any consent you have previously given for the processing of your Personal Information at any time.

For any inquiries or concerns regarding this Privacy Policy or the processing of your Personal Information, please contact us using the following details:

When handling any of these requests described above, We have the right to check the identity of the requester to ensure that he/she is the person entitled to make the request. In case of any complaint/disputes, You have the right to contact the supervisory authority of Your choice.